info@aquasolu.com
Mon-Fri 8AM-5PM
(931) 340-6158

Privacy Policy

Effective Date: 01/01/2025
Company: AQUASOLU LLC

1. Introduction

AQUASOLU LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information in connection with our services, including SMS communications used strictly for system alerts and operational notifications.

2. Information We Collect

We may collect:

  • Name and contact information (including phone number)
  • Organization or utility affiliation
  • Communication consent records

We only collect information necessary to deliver alerting and operational services.

3. How We Use Information

We use information solely to:

  • Deliver system alerts, alarms, and operational notifications
  • Provide service-related updates
  • Respond to support inquiries
  • Maintain system integrity and security
  • Comply with legal obligations

We do not use your information for marketing purposes.

4. SMS Communications (Alerts Only)

By providing your phone number and opting in, you consent to receive SMS messages from AQUASOLU LLC strictly for:

  • System alerts and alarms
  • Operational and maintenance notifications

Message frequency varies based on system events and conditions.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

5. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share information only with:

  • Service providers required to deliver SMS communications
  • Authorities when required by law

6. Data Security

We implement reasonable safeguards to protect your information. However, no communication system can be guaranteed to be completely secure.

7. Data Retention

We retain information only as long as necessary for operational, legal, and service-related purposes.

8. Your Rights

You may:

  • Opt out of SMS communications at any time
  • Request correction of your information where applicable

9. Changes to This Policy

We may update this policy periodically. Changes will be posted with a revised effective date.

10. Contact Information

AQUASOLU LLC
2647 Hanging Limb Hwy, Monterey, TN 38574
tphillips@aquasolu.com
931-340-6158
Website: https://www.aquasolu.com